Refund Policy
Last updated: December 28, 2025
We want you to be satisfied with InteriorPro. This policy outlines when and how you can request a refund for our services.
7-Day Money-Back Guarantee
New subscribers can request a full refund within 7 days of their initial purchase, no questions asked. We believe in our product and want you to try it risk-free.
Eligible for Refund
- Technical issues that prevented service access for more than 24 hours
- Accidental duplicate charges
- Subscription charged after cancellation was requested
- Service significantly different from advertised features
- First-time subscribers within 7 days of initial purchase
Not Eligible for Refund
- Change of mind after using the service
- Dissatisfaction with AI-generated results
- Failure to cancel before renewal date
- Violation of Terms of Service leading to account suspension
- Requests made after 30 days from the charge date
- Credits or tokens already consumed
Refund Process Timeline
Submit Request
Fill out the refund request form or email our support team
ImmediateReview
Our team reviews your request and account history
1-2 business daysDecision
You'll receive an email with our decision and next steps
2-3 business daysProcessing
Approved refunds are processed to your original payment method
5-10 business daysSubscription-Specific Policies
Monthly Subscriptions
Refunds are available within 7 days of charge. After this period, you can cancel to prevent future charges but will retain access until the billing period ends.
Annual Subscriptions
Full refund available within 14 days of purchase. After 14 days, prorated refunds may be issued at our discretion for the unused portion.
Enterprise Plans
Custom refund terms as specified in your enterprise agreement. Contact your account manager for details.
How to Request a Refund
To request a refund, please include the following information:
- Email address associated with your account
- Date of the charge
- Amount charged
- Reason for the refund request
- Any relevant screenshots or documentation
We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the new policy.